Lyte Services FAQ

Booking is simple:

1. Choose your event date
   
   
2. Select the items you want to rent
   
   
3. Submit your reservation online
   
   
4. Pay a 25% non-refundable deposit to secure your booking
   
   
5. Receive a confirmation email with all event details
   
   

We recommend booking at least 24 hours in advance to ensure availability.

Our pricing covers rentals for up to four days for the same rate — whether you keep it for one day or the full period. If you need it longer, contact us for extended-rental options.

• We provide delivery, setup, and takedown for every order.
  
  
• Typical delivery times are 1 PM – 5 PM; pickups are 10 AM – 1 PM.
  
  
• Weekend or special-time requests can be accommodated with notice.
  
  
• Our trained staff handles inflation, anchoring, and safety setup — no work required on your part.

• The setup area must be flat, level, and free of debris
  
  
• Ensure no low tree branches or power lines overhead
  
  
• Grass setups use stakes; hard surfaces use sandbags or ballast
  
  
• Provide driveway or path access for our delivery truck
  
  
• Please ensure the ground is dry and firm before setup

Your rental includes:

• Delivery, setup, and takedown
  
  
• Necessary equipment (stakes, blowers, cords, etc.)
  
  
• Sanitation and inspection
  
  
• Staff supervision (if included or requested)

Optional extras like generators or additional staff may have small additional fees.

We prioritize cleanliness and safety:

• All inflatables are cleaned and disinfected before each rental
  
  
• Staff follows manufacturer safety guidelines
  
  
• Proper anchoring and inspections are performed at setup
  
  
• Clients must enforce posted safety rules (no shoes, sharp objects, or horseplay)
  
  
• If unsafe weather arises, we may delay or cancel setup for safety reasons

In the event of rain, lightning, or high winds:

• We may reschedule your event if possible
  
  
• Deposits are generally non-refundable, but we’ll help you choose another available date
  
  
• If weather worsens during your event, please stop using the inflatable and unplug the blower until conditions improve

We recommend booking at least 1–2 weeks ahead for best availability, especially for weekends and holidays. Same-week rentals may be accepted based on inventory.

• A 25% non-refundable deposit is required to secure your reservation
  
  
• Balance is due prior to or upon delivery
  
  
• We accept major credit/debit cards and online payments
  
  
• Any damage or overtime fees are billed after the event if applicable

You’re responsible for any damage beyond normal wear.

• Small repairs incur a minor fee
  
  
• Lost, stolen, or destroyed items will be billed at replacement cost

 Please contact us immediately if anything happens during your rental period.

A responsible adult must be present at all times.
 If you’d prefer, we can provide a trained attendant for an additional fee to ensure smooth, safe operation.

Possibly! Contact us early during your event to check availability. Additional hourly or daily charges may apply.

We deliver within a 30-mile radius of zip code 21223 (Baltimore, MD). Delivery fees are based on distance, travel time, and the number of rented items. Orders outside that range may include a small surcharge. Delivery costs are always clearly stated on your quote or contract.

Yes! We offer bundle packages for better value (e.g., mobile basketball + tables + chairs).

Ask about seasonal or early-booking discounts when you reserve your rental.